hibaee Privacy Policy

hibaee ("we", "our", or "platform") operates an online gaming service for users in Bangladesh. This privacy policy explains what information we collect about you when you register, log in, or use any service on hibaee.cam, how we use that information, and how we keep it secure.

By using this platform, you are considered to have accepted the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services. This policy is connected to and complements our Terms and Conditions.

hibaee provides services only to individuals aged 21 or older. We do not knowingly collect personal information from any minors.

hibaee uses your personal information for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To process deposits, withdrawals, and gaming services.
• Security and Verification: To protect your account and prevent fraudulent activity.
• Legal Obligations: To comply with applicable laws and regulations.
• Customer Support: To respond to your complaints and questions.
• Communications: To send important policy updates and transaction-related notifications.
• Service Improvement: To analyse and improve the user experience.
• Responsible Gaming: To identify patterns of excessive play and provide support.

We do not sell your information to any third party for commercial purposes.

We use cookies and similar technologies to improve your experience on hibaee.cam. Cookies are small text files stored on your device.

The types of cookies we use:

• Essential Cookies: These are necessary for the basic functionality of the platform — maintaining login sessions, security verification, and so on. These cookies cannot be disabled.
• Functional Cookies: These help remember your preferences, language, and settings.
• Analytics Cookies: These collect anonymous statistics about site usage, which helps us improve the quality of our service.

You can control or delete cookies by changing your browser settings. However, disabling certain cookies may affect the functionality of the platform.

hibaee does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:

• Payment Processors: Financial service providers such as bKash, Nagad, Rocket, and bank transfer services, who receive the information necessary to complete transactions.
• Technology Partners: Trusted service providers who manage the technical infrastructure of our platform.
• Law Enforcement: In response to legal obligations, court orders, or valid government requests.
• Fraud Prevention: Specific verification agencies for the purpose of account protection and prevention of financial crime.

All third parties are contractually bound to maintain data protection standards. They may only use information for the specified purpose.

You have the following rights regarding your personal information:

• Right to Access: You have the right to know what information we hold about you.
• Right to Correction: You may request that any inaccuracies in your information be corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though complete deletion may not be possible where legal obligations exist.
• Right to Object to Processing: You have the right to object to the processing of your information in certain cases.
• Data Portability: In some cases you may request your information in a structured, machine-readable format.
• Opt Out of Marketing: You may request to stop receiving promotional emails or notifications at any time.

To exercise these rights, contact us at: [email protected]. We will process your request in a timely manner.

hibaee provides services only to individuals aged 21 or older. We do not knowingly collect or process personal information from any minor. Age is verified at the time of registration, and if a user is found to be under 21, their account is immediately closed and their information is deleted.

If you believe a minor has registered on our platform, please notify us immediately at: [email protected]. We will take prompt action.

To learn more about responsible gaming, please read our Responsible Gaming page.

hibaee reserves the right to amend this privacy policy at any time. For significant changes, we will notify you by email or through a notice on the platform.

If you continue to use the platform after a policy change, you are considered to have accepted the updated policy. We therefore recommend revisiting this page from time to time. The date of each revision will be noted at the top of the page under "Last Updated".